We reserve the right to suspend, terminate, or disable any service at our sole discretion, with or without prior notice or stated cause. Our platform operates as a fully independent hosting provider. Any abuse of our support channels — including tickets, live chat, or other communication systems — through excessive, irrelevant, or inappropriate requests or complaints may result in account suspension or termination.

You should only contact our support team regarding server-related issues. We maintain minimal content restrictions, provided all activities comply with applicable laws and regulations.

If you intend to use our services in violation of our policies or legal standards, do not register an account. We actively monitor compliance and will take immediate action against any user attempting to bypass or violate our terms.

Technical Configuration and Service Limitations

Configuration Requests
Clients with fully managed dedicated servers may request custom PHP/MySQL configurations, firewall setups for dedicated IPs, DNS adjustments, and HTTPD configurations. These services are provided within reasonable technical limits.

Software Requests
Installation of cPanel extensions may be approved, provided the request does not compromise the security, stability, or performance of other users or the server environment.

Emergency Support
We do not offer emergency, phone, or live chat support. Response times may vary and can take several hours depending on support volume and issue complexity.

Webmaster Assistance
We do not provide support for webmaster-related tasks such as coding, installations, or troubleshooting application errors. However, if a problem is caused by a server configuration or library issue, we will assist if the matter can be resolved from our side.

Backups
While we maintain periodic system backups, clients are fully responsible for their own data. We do not accept liability for data loss under any circumstances.

Prohibited Content and Activities

• Illegal or Harmful Material — Child exploitation content, in any form, is strictly prohibited.

• Spam and Mass Messaging — The use of email lists, mass mailing programs, mail bombers, or SMS bombers is forbidden.

• Harassment and Abuse — Uploading or distributing harassing, defamatory, or retaliatory content is not permitted.

• Phishing or Fraudulent Pages — Hosting phishing sites or fraud-related content will result in immediate termination.

• Exploitation or Hacking Scripts — Running or distributing exploits, hacking tools, botnets, trojans, or viruses is strictly prohibited.

• Resource Abuse — Excessive use of system resources, including cron job abuse, may lead to account suspension or termination.

• Proxy and IRC Restrictions — Running PHP/CGI proxies or CGI-IRC applications is not allowed.

• Refunds and Credits — No refunds or service credits will be provided for interruptions caused by violations of the User Agreement.

Terms & Conditions for Users

By accessing or using this website, you agree to be bound by these Terms and Conditions of Use, all applicable laws and regulations, and acknowledge that you are responsible for ensuring compliance with any relevant local laws.
If you do not agree to these terms, you are prohibited from using or accessing this website or any of its services.

Support Policy

Once you have downloaded or purchased one of our products, you may contact our support team via email for assistance.
We will make every reasonable effort to resolve your issue promptly, typically addressing minor bug fixes first, after which we may release an updated version of the affected component.

Technical support is available exclusively to verified customers through our ticketing system. Support requests submitted through email or live chat may not always be addressed.

If your request requires significant system modification or customization, you have two options:

1. 1. Wait for a future update in which the requested feature or fix may be included; or

2. 2. Hire a specialist developer — we can provide customization services for an additional fee.

Ownership

All products and materials provided by our company—whether original, modified, or customized—remain the intellectual property of the company.
You are not permitted to claim any form of ownership, authorship, or exclusive rights over our products, whether altered or unaltered.

All products are provided “as is”, without any express or implied warranty of any kind.
Under no circumstances shall the company or its legal representatives be held liable for any direct, indirect, incidental, consequential, or special damages, or for any other losses arising from the use of, or inability to use, our products or services.

Warranty Disclaimer

We do not provide any warranty or guarantee regarding the performance or compatibility of our services.
If our services or products are modified, we cannot guarantee their functionality with third-party plugins, modules, or web browsers.

Browser compatibility should always be verified against the demo environment provided.
It is your responsibility to ensure that the software, systems, and browsers you use are compatible with our services, as we cannot guarantee universal compatibility with all configurations or third-party integrations.

Unauthorized/Illegal Usage

You may not utilize our things for any illicit or unapproved reason or may you, in the utilization of the stage, disregard any laws in your locale (counting yet not restricted to copyright laws) just as the laws of your nation and International law. Specifically, it is disallowed to utilize the things on our foundation for pages that advance: brutality, illegal intimidation, hard sexual entertainment, bigotry, obscenity content or warez programming joins.

You can't imitate, copy, duplicate, sell, exchange or adventure any of our segment, utilization of the offered on our things, or admittance to the administration without the express composed consent by us or item proprietor.

Our Members are liable for all substance posted on the discussion and demo and movement that happens under your record.

We hold the chance of hindering your participation account quickly if we will think about a particularly not allowed conduct.

If you make a record on our site, you are liable for keeping up the security of your record, and you are completely answerable for all exercises that happen under the record and some other activities taken regarding the record. You should quickly inform us, of any unapproved employments of your record or some other penetrates of security.

Fiverr, SEOClerks Sellers, and Affiliate Users

We do not guarantee the full delivery or completion of any SEO campaign within 24 hours or any specific timeframe.
All delivery estimates provided at the time of order placement are approximations and should not be considered binding commitments.
We shall not be held responsible for any loss of funds, negative reviews, account penalties, or bans that may occur due to delayed delivery or performance outcomes.
If you are reselling our SEO services through third-party platforms—such as Fiverr, SEOClerks, or similar websites that require time-sensitive results—you do so entirely at your own risk.

Payment and Refund Policy

All payments made to the company are final and non-refundable. Once a deposit has been successfully completed, it cannot be reversed or refunded under any circumstances.
Funds deposited into your account must be used solely for purchasing our services, including but not limited to hosting and SEO campaigns.
By completing a deposit, you agree that you will not initiate or file any dispute, chargeback, or reversal against the company through your payment provider or financial institution.
If a dispute or chargeback is filed after a deposit, we reserve the right to terminate all active and future orders, permanently suspend your account, and deny further access to our services.
Any attempt at fraudulent activity, including the use of unauthorized or stolen credit cards, will result in immediate account termination and may lead to legal action.
No exceptions will be made under any circumstances.

Free Balance / Coupon Policy

We may occasionally offer free account credits, coupons, or deposit bonuses through promotions or special programs. However, we reserve the right to review, adjust, or revoke these benefits at any time and for any reason, including but not limited to suspected abuse or misuse of promotional offers.
If we determine that promotional funds or bonuses have been misused or obtained improperly, we may deduct part or all of the credited balance from your account.
Should this result in a negative account balance, your account will be automatically suspended until the balance is settled.
To reactivate a suspended account, you must make a custom payment to restore your balance to a positive amount.